DIRECT ACCESS FOR UNITED HEALTHCARE OF WASHINGTON
DIRECT ACCESS is a service provided to United Healthcare case management for immediate scheduling and intake of patients. Patients can schedule an appointment with a physician, and complete patient forms online using our paperless system.
Bright Heart Health and United Healthcare of Washington are committed to providing long-term effective care to those struggling with addiction.

Patient Forms and Intake
If you have any questions or need assistance, please contact Case Management directly at (925-430-6419) or (Casemanagers@ brighthearthealth.com). Case Management is available Monday - Friday 6AM - 6PM PST directly, or through our main line 800-892-2695 outside the normal operating hours.
Patients will receive a BHH callback from either (800) 892-2695 or (415) 458 2688.
Insurance and Medicaid
Insurance
Bright Heart Health accepts Washington Commercial and Medicare plans, as well as insurance from other states.
Medi-cal
Bright Heart Health accepts medicaid plans throughout Washington.